Privacy Policy
Last Updated: October 30, 2025
1. Who We Are
Welcome to Bounce My House Party Rentals LLC (“we,” “us,” or “our”). We operate the website https://www.bouncemyhouse.com and provide party rentals throughout Illinois and parts of Indiana. We are committed to protecting your personal information and your right to privacy.
Personally Identifiable Information (PII) means information that can be used on its own or with other data to identify, contact, or locate an individual, as defined under U.S. privacy and information-security laws. Please read this policy carefully to understand how we collect, use, protect, or otherwise handle your PII.
Business Information:
Bounce My House Party Rentals LLC
11535 183rd Pl #119, Orland Park, IL 60467
Phone: (708) 586-7360
Email: info@bouncemyhouse.com
Contact Page: https://www.bouncemyhouse.com/contact
2. Information We Collect
We collect information to provide the best experience possible. This includes:
- Information you provide directly: Name, email, phone number, billing and delivery address, event details, payment information (processed securely through third-party payment processors such as Square), and any messages or notes you send us.
- Information collected automatically: IP address, device type, browser, pages visited, referring URLs, and usage data. This may include cookies, pixels, and other tracking technologies.
- Information from third parties: We may receive information from analytics and advertising platforms such as Google Ads, Google Analytics, Facebook Pixel, and TikTok Pixel.
3. When We Collect Information
We collect information when you register on our site, request a quote, fill out a form, text us (with your consent), or otherwise enter information on our site.
4. How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate about your event, quotes, or rentals
- Send updates, special offers, and promotions (email/SMS marketing)
- Administer contests, promotions, surveys, or other site features
- Follow up after inquiries via chat, email, or phone
- Improve our website, services, and customer experience
- Comply with legal and safety requirements
We do not sell your personal information to third parties.
5. How We Share Information
We only share your data when necessary:
- With payment processors (e.g., Square or similar future providers)
- With delivery and logistics partners to fulfill your rental
- With service providers who manage our marketing, analytics, or communications
- To comply with applicable laws, subpoenas, or law-enforcement requests
6. Your Rights (Illinois Residents)
Under the Illinois Personal Information Protection Act (815 ILCS 530), you have the right to:
- Request access to the personal data we hold about you
- Request corrections or deletion of your data
- Be notified in the event of a data breach involving your personal information
To exercise these rights, contact us at info@bouncemyhouse.com. We will respond within 30 days.
7. Cookies and Tracking Technologies
Our website uses cookies and tracking pixels to personalize your experience, measure performance, and deliver relevant ads.
We use cookies to:
- Understand and save user preferences for future visits
- Keep items in your shopping cart
- Compile aggregate data about site traffic and interactions to improve services
You can control or disable cookies through your browser settings. If you disable cookies, some parts of the site may not function properly.
8. Children’s Privacy
Our services are designed for parents booking events for children, but we do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us immediately so we can delete it.
9. Data Security
Your personal information is stored on secure servers and accessible only to authorized personnel who are required to keep it confidential. Sensitive/credit information is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a secure gateway provider and are not stored or processed on our servers. While we use reasonable safeguards, no online system is completely secure.
10. Data Retention
We retain your information as long as necessary to fulfill your bookings, comply with our legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize your data.
11. Email and SMS Marketing
By providing your email or phone number, you consent to receive communications from us, including updates and promotional offers. You can opt out anytime by clicking “Unsubscribe” in emails or replying “STOP” to texts. We comply with the CAN-SPAM Act and TCPA.
12. Messaging Terms & Conditions
By opting in to text messaging, you agree to receive informational messages (delivery reminders, account updates) and promotional messages (specials, events) from Bounce My House Party Rentals. Message frequency varies. Message & data rates may apply. For help, reply HELP or email info@bouncemyhouse.com. To opt out, reply STOP.
We do not share mobile numbers or text-message opt-in data with third parties for marketing or promotional purposes. All text-message originator opt-in data and consent information will not be shared with any third parties.
13. Links to Other Websites
Our website may contain links to third-party sites such as Facebook or Instagram. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of our site after changes are posted means you accept those changes.
15. Contact Us
If you have any questions or requests about this Privacy Policy, contact us at:
Bounce My House Party Rentals LLC
11535 183rd Pl #119
Orland Park, IL 60467
Email: info@bouncemyhouse.com
Phone: (708) 586-7360
Contact Page: https://www.bouncemyhouse.com/contact
© 2025 Bounce My House Party Rentals LLC. All rights reserved.