How The Wrong Rental Company Can Ruin The Perfect Party
“Tents for rent near me”, “Bounce house rentals near me”, “Best photo booth rentals near me”. If you’ve searched one of these terms recently, then you’re probably planning an important event. Whether it’s a birthday party, graduation, wedding, or corporate event, choosing to go with the wrong rental company can send months of planning down the drain.
It’s amazing, yet sad, how many of our happy clients come to us after another company fails to show up.
I noticed this while going through our online reviews. Most of them had something in common. It wasn’t just the glamorous details of how good of a job we did. Literally, every other review mentioned that the client came to us after being let down by another company. All too often, the other tent or bounce house guys never show up…
Every week we get one call after another, all singing the same sad song:
“The company I booked with isn’t answering! Can you be here by noon?”
“They said they accidentally double booked and now they can’t deliver!”
“They can’t find my reservation!”
Every week, these calls result in some of our best Facebook and Google reviews. While we really appreciate the kind words, we would rather you not go through this horrific experience in the first place.
So what can you do to minimize the chance of this happening to you this summer? Here are 5 steps you can take today, to make sure that you’re dealing with a reputable event rental company.
1. DO ask to see insurance.
Insurance is mandatory for event rental companies. If a company is not insured, they are operating illegally. If that doesn’t concern you, then this should: if someone gets hurt, or damage is caused to the property (such as a tent or bounce house stake hitting an underground pipe), you won’t be able to find the company owners, let alone sue them. Ultimately, they will leave you to clean up their mess.
Beyond that, companies that are insured value safety, and treat their business like a business, not like a side hustle. Therefore, they are more likely to take measures to ensure that they can follow through on their commitments, and actually show up when they’re supposed to.
Just make sure you don’t let a fancy website or Facebook page fool you. You would be surprised at how many of the companies you’ve already shopped are uninsured.
There is no reason a company should refuse to show you proof of insurance.
2. DO ask for a physical address.
Sometimes it’s hard to tell the difference between a physical company and one that’s being run out of a garage. Bounce my House was proudly born out of a garage in Oak Lawn! It’s a perfectly legal and humble way to start a business, but it does make it easier to get away with not showing up. There are those out there, like us, who take pride in what they do, and will do what needs to be done to make it out to your event, no matter what. But too many people just go out and buy a bounce house or a tent because they want to make a quick buck. What we’ve seen, is that when push comes to shove, most of these people bail. Ask if you can visit their warehouse for a consultation and see what they say.
Visit our family at our new warehouse:
11535 183rd Pl #119
Orland Park, IL 60467
If they know where you are, you should know where they are!
3. DO pay a deposit.
If a company doesn’t ask you for a deposit or asks you to pay cash upon delivery, there’s a much higher chance of them not showing up if they get overbooked. It’s very easy to get double booked during the busy summer months. It almost happened to us our very first year! When you pay a deposit, companies are that much more inclined to find a way to make it work. Sure, they can always refund your deposit if they don’t want to do the job. But taking a deposit to begin with shows that they are making an attempt to be organized.
Pay a deposit, get a receipt, and then call back the following week and ask them to confirm your event details.
4. DO look for reviews.
This is a no brainer, but you should always look up the company on Facebook and Google. Do they have a business page? How many likes and recommendations do they have? What are your neighbors saying about them?
5. DON’T go with the cheapest price you find.
We don’t believe that the term “you get what you pay for” is always true. Sometimes, you get a really good deal on a high quality product. But the product you should be shopping for when planning an event is not a tent, dance floor, or photo booth. The product you’re actually paying for is peace of mind. Paying an extra $50-$100 for a legitimate business that stands behind their name, is a small price to pay in return for peace of mind. Knowing that your equipment will arrive on time and in good shape is priceless!
Whether you choose to go with Bounce my House Party Rentals or another local company, make sure you ask to see insurance and visit them in person. If they don’t ask for a deposit and don’t have many reviews, then you’re better off paying a little more for a company that will actually show up.
Call us at (708) 586-7360 to learn more about our top notch service.
You can also message us to get a quote right now by clicking here.